AI touchpoint governance

The bank's existing AI implementations, previously running without a shared dashboard or governance, are surfaced together here. 1 of 4 currently meet the full standard.

Remittance AML Screening Agentgoverned

Compliance · owner Compliance Technology · Governed orchestration agent

Orchestrates AML/KYC screening across the hybrid stack and explains every policy-cited flag.

152,400 calls / monthAvg confidence 94%View connector

6/6 controls active

Fraud Scoring Modelungoverned

Fintech Lab · owner Fintech Lab · Gradient-boosted ensemble v4

Scores remittance fraud likelihood from device, behaviour and beneficiary signals.

148,200 calls / monthAvg confidence 88%View connector

2/6 controls active

Branch Support Copilotungoverned

Fintech Lab · owner Fintech Lab · Hosted LLM, unversioned prompt

Answers branch staff questions about remittance products and holds.

9,100 calls / monthAvg confidence 61%View connector

0/6 controls active

Document Extraction Serviceungoverned

Fintech Lab · owner Fintech Lab · Vision-language extractor v2

Extracts source-of-funds and ID fields from uploaded remittance evidence.

21,300 calls / monthAvg confidence 79%View connector

2/6 controls active